Last Updated: 2/20/2026

This Privacy Policy explains how Sorted. collects, uses, and protects your information when you use the Sorted application. Because you are entrusting us with highly sensitive financial and property data, privacy is our foundational priority.

1. Information We Collect

  • Account Information:Email address, and authentication details. Your name and contact information are optional
  • Vault Data: The Vault Documents (insurance policies) and Asset Photos you actively upload.
  • Generated Data: AI-extracted coverage limits, deductibles, and Valuation Estimates.

2. AI Processing and Third-Party LLMs

Summary: We use external AI to read your documents and photos.

To provide our OCR and computer vision features, we transmit your Vault Data to third-party Large Language Model (LLM) and AI providers via secure APIs.

  • Internal Training: We do not use your individualized Asset Photos or Vault Documents to train our internal machine learning models without your explicit, opt-in consent.

3. The "Commercial Gate" (Data Sharing Partition)

Summary: Your insurance broker can only see high-level summaries. Your photos and individual item values are locked in your private vault unless you specifically choose to share them.

You may choose to connect your account to an Authorized Commercial Provider (e.g., your insurance broker or adjuster). If you consent to this connection, our strict data partition applies:

  • What is Shared: High-level portfolio summaries, total aggregated Valuation Estimates, and formal Vault Documents (like Declaration Pages).
  • What is Walled Off: Individual Asset Photos, itemized receipts, granular space-level data, and specific item valuations are strictly hidden from the Commercial Provider.
  • Full Proof of Loss: A Commercial Provider will only gain access to your itemized Asset Photos if you explicitly share them during an active claim.

4. Data Security

We implement encryption to protect your Vault Data. However, no electronic transmission or storage system is 100% secure. You use the Service at your own risk.

5. Your Privacy Rights

Depending on your jurisdiction (such as California under the CCPA or Europe under the GDPR), you have the right to request access to the personal data we hold about you, request corrections, or demand the permanent deletion of your account and all associated Vault Data. This functionality is available in Account Settings, or you can contact us at info@gettingsorted.app.